Shipping policy
Shipping Policy — Paw Market
Processing Time All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays. You'll receive a confirmation email with tracking once your order ships.
Domestic Shipping (Canada)
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–4 business days
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping Free standard shipping is available on qualifying Canadian orders. The current threshold is shown at checkout.
International Shipping We currently ship within Canada only.
Order Tracking A tracking number will be emailed to you once your order ships.
Delays Paw Market is not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.
Lost or Damaged Packages If your order arrives damaged or goes missing, please contact us right away and we'll make it right.